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Online RMA# Request Repair Service Form.
Please complete the form below to obtain an RMA number from us.
For new repair, warranty repair or for free diagnostics.
Walk-in do not required an RMA#. Thank you.
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Your Contact Information
*First Name:
Last Name:
Company Name:
Daytime Phone:
Cell Phone:
*E-Mail:
Business with DT&T:
I am a repeat customer
I am a new customer
other
Your PO or Reference No.
optional
Your Unit Repair Service Request Information
Unit Status:
this is a new repair
this is a warranty repair
Unit brand or model:
Choose Unit Kind
mac laptop computer
mac desktop computer
iMacs computer
mac mini computer
PC laptop computer
other computers
Mac Laptop:
MacBook Pro
MacBook
MacBook Air
other
Mac Desktop:
Mac Pro, new style, black color
Mac Pro old style, tower silver color
PM G4
iMacs
iMac intel (current)
iMac G5
iMac G4
other unit kind:
Unit Serial or model#:
Descriptions of Unit symptoms
Unit Service Request:
best pick your service request
Free diagnostic
Logic Board Repair-Service
LCD/LED Display Replacement
Keyboard Replacement
Power-Supply repair service
Hard-Drive replace/upgrade
Hinge Replacment Service
Top or Bottom Case Replacment
RAM Replace/Upgrade
OS Re-install
Warranty Repair Service
other problem
Extra Service Request might need:
Additional Services
Free Diagnostic
Logic Board Repair-Service
LCD/LED Display Replacement
Keyboard Replacement
Power-Supply repair service
Hard-Drive replace/upgrade
Hinge Replacment Service
Top or Bottom Case Replacment
RAM Replace/Upgrade
OS Re-install
Warranty Repair Service
other problem
Your Note:
How unit sent to DT&T:
send in whole unit
send in just the part(s)
Your Return Shipping Address Information
*First Name:
*Last Name:
Company Name:
*Daytime Phone:
*Address:
Address 2:
*City:
*State or Province:
*Postal Code:
Return Shipping Cost Options:
please select one
DT&T warranty repair, return shipping UPS $free
1st time customer, Laptop, whole unit, UPS Ground=1-5 day, $free
Laptop, whole unit, UPS Ground=1-5 day, $15
Laptop, whole unit, UPS 3 business day, $25
Laptop, whole unit, UPS 2 business day, $40
Laptop, whole unit, UPS 1 business day, $50
iMac whole unit, UPS Ground=1-5 day, $30
Desktop: whole unit, UPS Ground=1-5 day, 45
just part only: UPS Ground=1-5 day, $10
just part only, USPS 1-5 day, $30 International
Laptop, whole unit, by USPS 1-5 days, $60 International
Payment Information
We will ask for your method of payments after service completed.
We accept Visa, Master, Amex, PayPal, and Government or Schools POs.
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