Dr. Bongiovi, Dr. Starnes and staff pride themselves on treating our patients in a timely manner. We realize that your time is just as valuable as ours and make every effort possible to see our patients within 15 minutes of their scheduled appointment. To be able to accomplish this we ask that you respect our time as well and give us 24 hours notice if you are unable to be present for your scheduled appointment. Your scheduled appointment is reserved specifically for you and/or your child. Any change in this appointment affects the time that we are able to spend with you as well as the other patients to be treated that day. If a cancellation is unavoidable, please call the office at least 24 hours in advance so that we may give that time to another patient. We will make every effort to try to confirm your child’s appointment. If two (2) broken/missed appointments or two (2) cancellations without 24 hours notice occur, our office reserves the right not to schedule any subsequent appointments and there will be a $40.00 broken appointment fee due at that time. Also, if you arrive 10 minutes late to your appointment, you may be asked to reschedule for the next available appointment time. |
At The Whole Tooth, we strive to achieve a balance between allowing parents to be part of their child’s dental experience and allowing children to be comfortable and confident enough to undergo treatment on their own. With this in mind, parents are welcome back for all appointments for children, However, we ask that only one parent come back with their child and no siblings for any restorative(fillings) appointments. This allows Dr. Bongiovi and staff to give your child 100% of their attention and focus on their treatment needs. If you have ANY question regarding this policy please feel free to ask Dr. Bongiovi personally before any treatment is performed. |